FAQ

Frequently Asked Questions (FAQ) - PETDODI

1. What is PETDODI?
PETDODI is a brand dedicated to providing high-quality products for your pets. We offer a wide range of pet care items including toys, accessories, and grooming products designed to make your pet’s life happier and healthier.

2. How can I place an order?
You can place an order directly through our website, PETDODI.COM. Simply browse our products, add items to your cart, and proceed to checkout to complete your purchase.

3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and local payment options depending on your region.

4. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy or contact customer support for more details.

5. How do I know if a product is in stock?
Product availability is listed on each product page. If a product is out of stock, we provide an option to be notified when it's available again.

6. Can I cancel or modify my order after placing it?
We process orders quickly, but if you contact us within an hour of placing your order, we may be able to make adjustments. After that, we may not be able to modify or cancel your order.

7. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number so you can follow the progress of your delivery.

8. What is your return policy?
We offer a 30-day return policy for most items. Products must be unused and in their original packaging. For more information, please refer to our Returns & Exchanges page.

9. How can I contact customer support?
If you have any questions or issues, you can reach our customer support team via email at support@petdodi.com or by using the contact form on our website.

10. Do you offer gift cards?
Yes, we offer PETDODI gift cards in various denominations. You can purchase them directly on our website.